12-month mission
Workflow design and deployment of an aeronautics supplier
Context
Non-standardized workflow management principles leading to considerable delivery delays of parts to customers
Goal
Helped a 700 employee production unit to improve delivery processes and meet their delivery deadlines
Activities
Project jointly lead by McKinsey and Orphoz
- Diagnosed issues on the 3 workflow dimensions: architecture, planning and execution (McKinsey & Orphoz)
- Defined workflow design accross 3 dimensions (equipment classification and sequence construction, planning tool remediation and operational performance management outline) (Orphoz)
- Implemented a performance review cascade (from operational personnel to site director), troubleshooting (QRQC), workflow standards (FIFO tables and sequential supports) and supported the deployment of the new planning organisation (coaching of the production management director) (Orphoz)
Impact
- Reduction of stock and production lead time by 35%
- Restoration of the initial client service level
Value added
- Expertise in workflow
- Ground experience
- Ability to interact with every organization level