12-month mission

Workflow design and deployment of an aeronautics supplier


Non-standardized workflow management principles leading to considerable delivery delays of parts to customers


Helped a 700 employees production unit to improve delivery processes and meet their delivery deadlines

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Project jointly lead by McKinsey and Orphoz

  • Diagnosed issues on the 3 workflow dimensions: architecture, planning and execution (McKinsey & Orphoz)
  • Defined workflow design on its 3 dimensions (equipment classification and sequence construction, planning tool remediation and operational performance management outline) (Orphoz)
  • Implemented a performance review cascade (from operational personnel to site director), troubleshooting (QRQC), workflow standards (FIFO tables and sequential supports) and support the deployment of the new planning organization (coaching of the production management director) (Orphoz)


  • Reduction of stock and production lead time by 35%
  • Restoration of the initial client service level

Value added

  • Expertise in workflow
  • Ground experience
  • Ability to interact with every organization level
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